adams hall

Consumer Quality Management

Consumer Quality Management

The Master of Science in Human Environmental Sciences is designed for graduate students who seek to improve the lives of individuals, families and communities.  Students complete 30 semester hours of coursework designed to prepare them for advancement in their professional discipline.  A capstone project is required during the final term of enrollment.  Areas of focus within this degree program include:

  • Clothing and Textiles
  • Conflict Resolution (stand-alone graduate certificate is also available)
  • Consumer Quality Management
  • Human Environmental Sciences

For more information about this program, please reference the Course Catalog

Prepare yourself to become a quality management leader by earning your Master of Science in Human Environmental Sciences with a specialization in Consumer Quality Management from The University of Alabama. This 30-hour program is offered completely online to make earning a degree convenient for working adults. If you currently work or would like to work in quality management and would like to develop a deeper understanding of the field, this degree program can help you reach your goals.

The CQM area of study will provide you with a comprehensive study of the facilitation skills necessary to lead an organization in continuous improvement. You will also:

  • Develop your skills in quality assurance, customer service and workplace efficiency.
  • Learn to analyze management systems.
  • Establish an understanding of the functions and structures of customer relations.
  • Learn to implement practical conflict management and formal mediation techniques.

You will also study leadership principles, qualities and styles to further develop your leadership skills and potential.

As a graduate of this program, you will hold a degree from one of the top universities in the nation and be able to call yourself a graduate of The University of Alabama. Your courses will be taught by the same world-class faculty members who teach on campus.

Curriculum

The Consumer Quality Management (CQM) area of study requires 30 graduate semester hours of credit. Once admitted, a student can petition for transfer of graduate credit up to six (6) semester hours if all criteria are satisfied. Once admitted, students are advised by the CQM Faculty Advisor. All courses are asynchronous and delivered online.

Admissions

To apply for admission consideration for the CQM area of study, an application would need to have the following:

  • A 3.0 undergraduate degree GPA (or 3.0 GPA for the last 60 degree hours) on a 4.0 Scale from a regionally accredited post-secondary institution (or equivalent).
  • An entrance graduate examination score (GRE or MAT) if the 3.0 GPA requirement above is not met or an International Applicant (See UA Graduate School graduate.ua.edu for details).
  • Complete Online Graduate School application for the Distance Degree Learner with MS in General Human Environmental Sciences with CQM Specialization.
  • Three Online Recommendations as outlined by CQM.
  • A Statement of Purpose as outlined by CQM
  • Current Resume as outlined by CQM.
  • Review CQM Inquiry Letter, CQM Application Information, and CQM Fact Sheet online for specific details on the area of study and application

Non-Degree Application

One may choose to take a few courses as a non-degree seeking student prior to formal application to a degree program. This option allows a person to take a maximum of 12 semester hours as a non-degree student. One must apply to a degree program before taking any further courses beyond 12 semester hours. The non-degree GPA will not be used to determine GPA qualifications for admission. The applicant must have at least a 3.0 GPA on a 4.0 Scale for a non-degree admission.

For assistance with the admission process, please contact student services at aoinfo@ccs.ua.edu or 1-800-467-0227.

Contact Information

UA Online Student Services
The University of Alabama
1-800-467-0227
aoinfo@ccs.ua.edu

Mrs. Juanita McMath
CQM Faculty Advisor
College of Human Environmental Sciences
The University of Alabama
jmcmath@ches.ua.edu